Broadband Social Tariffs: Cheaper Internet for Eligible Households
Discounted packages for those on Universal Credit and other benefits.
The Connectivity Gap
The internet is an essential utility. Without it, you can’t apply for jobs, do homework, or manage banking. But costs are rising. To help, the government and ISPs have created Social Tariffs.
What is a Social Tariff?
It is a special, discounted broadband package available ONLY to people receiving certain state benefits (Universal Credit, Pension Credit, ESA, JSA, etc.).
Price: Typically £12 - £20 per month.
Speed: Usually respectable fibre speeds (30Mbps to 100Mbps), enough for streaming and families.
Terms: No exit fees. No price rises. You can leave anytime.
How to Apply
In the past, you had to fax proof of benefits. Today, it is much easier. ISPs use an API to check with the DWP (Department for Work and Pensions). You enter your National Insurance number on the ISP’s website, and they can instantly verify if you are eligible. It is discreet and fast.
Availability on CityFibre
Availability varies. Major providers like Vodafone (“Vodafone Essentials”) offer social tariffs on the CityFibre network. Some smaller AltNets also have their own schemes. Note that these deals are rarely found on price comparison sites. You usually have to go to the ISP’s website directly and search for “Social Tariff.”
If you are eligible, switch immediately. You could save £200+ a year for the exact same service your neighbour pays full price for.